FAQ

How to select your Pre-Ordered items

You have already pre-ordered your items (packages, a la carte, or downloads) and you have received an email or envelope with your passcode and link on it. Below are the steps for you to take to be able to fulfill your items with photos.

1. Visit our website:
   https://www.stoptimephotography.com
2. Log in to your account:
   • Click "Client Login" under the “Clients” tab.
   • Enter the email and password you used when placing your order.
   • If you forgot your password, click "Forgot Password" to reset it.
3. Access your gallery:
   • After logging in, click on "Find My Photos".
   • Enter your gallery passcode
4. Select your photo(s):
   • Scroll down to find your pre-ordered item(s) listed.
   • Click on the item and follow the prompts to choose the image(s) you want for each product.
   • Be sure to save or confirm your selections at the end.

If you experience any issues or would prefer for us to select the photos for you, simply email us the image numbers you'd like, and we’ll take care of the rest!

You can use the guided step-by-step by clicking here